Shipping Policy
Free shipping in USA
Business Days & Holidays
All orders process and ship Monday – Saturday, excluding federal holidays within the United States. If the order is placed after the cut-off time, it will be processed the following business day.
Packages do not ship from our distribution centers on Sundays or the following US holidays:
New Year’s Day
Martin Luther King Jr. Day
President’s Day
Memorial Day
4th of July
Labor Day
Columbus Day
Veteran’s Day
Thanksgiving
Christmas
How Long After I Place An Order Will It Be Shipped?
All orders placed Monday through Friday will be packaged and shipped within 1-2 business days of the order. It typically takes 3-5 business days after processing to receive your order. Please Note: During sale periods, processing time for standard shipping may be delayed due to an influx in orders.
U.S. Customers
USPS Standard Shipping: Arrives within 5-7 business days.
Worldwide Customers
International shipping coming soon! Orders shipped outside of the US can take between 2-4 weeks for delivery and we are neither aware of nor responsible for any customs/duty charges.
Tracking Orders
International shipping coming soon! Orders shipped outside of the US can take between 2-4 weeks for delivery and we are neither aware of nor responsible for any customs/duty charges.
Stella James Designs is NOT responsible for:
Delays with shipping due to post office error.
International Duties or Customs charges
Products that are lost or damaged in the mail. The US Postal Service or UPS will be responsible once we ship the packages.
Products marked delivered by the Post Office. You will need to contact your local Post Office to obtain information regarding your package.
Packages delivered to the wrong address due to an incorrect address entered by the customer at checkout. Please contact us to verify original packing slip
